Soorya Singapore

Online Payment - Frequently Asked Questions

• How can I pay online for membership/tickets?
  • Automated Payment is through Visa/Mastercard.  Transaction goes through the secure ENETS system in this case. 
  • An alternate option to make the payments through bank transfer is also included.
• How do I pay through the bank transfer?
  •  At the "Payment confirmation" page select "Bank Transfer"
  • An email will be sent with details of the bank transfer payment
  • After payment is made as specified in the email, reply to that email giving the payment details
  • Once payment is received, confirmation email will be sent
• How do I collect the membership card / tickets?
  • Membership card / Tickets can be collected on the next Soorya event at the hall
  • Membership card can be arranged to be posted if there is sufficient time
• What should I bring to collect the membership card/tickets?
  • You need to bring a print out of the email confirmation, the credit card used for the purchase and your IC for verification.
• What is the refund policy?
  • There will be no refund or exchange of tickets under any circumstance.
• When do I know that my purchase is successfully completed?
  •   You will see a page with message: "Your Transaction was successful. Welcome to the Soorya Singapore"
  • A payment confirmation will be sent by ENETS immediately after the payment (credit card).  You should receive this email within 15 minutes of payment.
  • Another confirmation email will be sent to you with details of the membership/tickets within one working day.  You have to bring the print out of this email for collection of the membership card/tickets
•  Is there additional charge for payment through online?
  • No extra charges for online payments
• Who should I contact if I have difficulty during the online purchase?
  • For normal enquiries and feedback, please send  email to soorya.sg@gmail.com
  • For immediate assistance during the purchase transactions, you may call 98230221.